Hakawati Privacy Policy Effective Date: May 14, 2026 This Privacy Policy explains how Hakawati (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you subscribe to or use the Taqat Hob service, including our premium podcast audio content and subscriber newsletter. It applies to all users worldwide. We do not sell your personal information to third parties. Ever. 1. Who We Are and How to Contact Us Hakawati is the data controller responsible for your personal information. If you have any questions about this Privacy Policy or how we handle your data, please contact us: Email: support@hakawati.fm Website: www.hakawati.fm For users in the European Economic Area (EEA) or United Kingdom, if you believe your data protection rights have not been addressed, you also have the right to lodge a complaint with your local data protection authority. 2. Information We Collect 2.1 Information You Provide When you create an account or subscribe, we collect: Email address Billing address and country of residence Payment information — processed securely by our payment processor; we do not store full card numbers or banking details Any messages or feedback you send us, including support requests 2.2 Information Collected Automatically When you access the service, we automatically collect: IP address and approximate geographic location (country/city level) Device type, browser, and operating system Content accessed, playback activity, and time spent on the service Referring URLs and navigation paths Subscription status and transaction history 2.3 Cookies and Tracking Technologies We use cookies and similar technologies (such as web beacons and local storage) to operate the service, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser or our cookie consent tool, though disabling certain cookies may limit your experience. For more detail, see our Cookie Policy at www.taqathob.com/cookies. 3. How We Use Your Information We use your information to: Process and manage your subscription and billing Deliver podcast episodes and newsletter content Send transactional communications (receipts, renewal notices, password resets) Send editorial newsletters and service updates (you may opt out at any time) Respond to customer support requests Analyze usage to improve our content and the service Detect, prevent, and address fraud, abuse, or security incidents Meet our legal and regulatory obligations Legal Bases for Processing (EEA, UK, and Similar Jurisdictions) Where applicable law requires us to identify a legal basis for processing, we rely on the following: Contract: Processing necessary to deliver the subscription service you signed up for Legitimate interests: Analytics, fraud prevention, and service improvement Legal obligation: Compliance with applicable laws and regulations Consent: Marketing communications and non-essential cookies (you may withdraw consent at any time) 4. How We Share Your Information 4.1 Service Providers We share information with trusted third-party vendors who help us operate the service, including payment processors, email delivery platforms, cloud hosting providers, and analytics tools. These providers are contractually bound to use your information only to perform services on our behalf and may not use it for their own purposes. 4.2 Legal Requirements We may disclose your information if required by law, court order, or government authority, or where we reasonably believe disclosure is necessary to protect our rights, your safety, or the safety of others. 4.3 Business Transfers If Hakawati is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information becomes subject to a different privacy policy. 4.4 Aggregated or Anonymized Data We may share aggregated, de-identified data (such as overall listener statistics) that cannot reasonably be used to identify you. This is not considered personal information. 5. International Data Transfers Hakawati is operated in the United States. If you are accessing the service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country. Where we transfer personal data from the EEA, UK, or Switzerland to countries not deemed to provide an adequate level of protection, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms. You may request a copy of the relevant safeguards by contacting us at info@hakawati.fm. 6. Data Retention We retain your personal information for as long as your account is active or as needed to provide the service. Upon account deletion, we will delete or anonymize your personal data within 90 days, except where retention is required by law (for example, billing records for tax compliance, which we retain for up to 7 years) or where we have a legitimate interest in retaining it for a limited additional period. 7. Your Rights and Choices Depending on where you are located, you may have certain rights regarding your personal information. We honor these rights for all users regardless of jurisdiction. 7.1 Access and Correction You may access and update your account information at any time through your account settings. 7.2 Deletion You may request deletion of your personal data by contacting us at info@hakawati.fm. We will respond within 30 days and process your request unless retention is required by law. 7.3 Portability Where applicable, you may request a copy of your personal data in a structured, machine-readable format to transfer to another service. 7.4 Restriction and Objection You may request that we restrict processing of your data in certain circumstances, or object to processing based on legitimate interests (including profiling). We will honor such requests where legally required. 7.5 Opt-Out of Marketing You may unsubscribe from marketing or promotional emails at any time by clicking the “unsubscribe” link in any such email or by contacting us. Transactional emails (receipts, renewal notices) are not subject to opt-out as they are necessary to deliver the service. 7.6 Withdraw Consent Where we rely on your consent to process personal data (for example, for non-essential cookies or marketing), you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal. 7.7 Rights for US State Residents If you are a resident of California, Colorado, Virginia, or other US states with applicable privacy laws, you have additional rights, including the right to know what personal information we collect and how it is used, the right to request deletion, the right to correct inaccurate data, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising. To exercise your rights, contact info@hakawati.fm. 7.8 Rights for EEA, UK, and Swiss Residents If you are located in the EEA, United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) or equivalent laws, including the rights described above. You also have the right to lodge a complaint with your national data protection authority. A list of EU supervisory authorities is available at: edpb.europa.eu. 7.9 Rights for Other Regions We respect the privacy rights of users in all jurisdictions. If you are located outside the US, EEA, or UK — including in the Middle East, Asia, Africa, or Latin America — and your country has applicable data protection laws, you may contact us at privacy@taqathob.com to exercise any rights you hold under local law. We will respond in good faith to all such requests. 8. Data Security We implement industry-standard security measures — including TLS/SSL encryption in transit, access controls, and secure cloud hosting — to protect your information from unauthorized access, alteration, or disclosure. We limit access to personal data to employees and contractors who need it to perform their job. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law. 9. Children’s Privacy The Taqat Hob service is intended for users aged 18 and older. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA and UK). If you believe we have inadvertently collected such information, please contact us at support@hakawati.fm, and we will promptly delete it. 10. Third-Party Links and Platforms Our service may contain links to third-party websites, platforms, or apps. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately. This includes podcast distribution platforms and payment processors we work with. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes via email or a prominent notice on our website at least 14 days before the changes take effect. For significant changes affecting how we use your data, we will seek fresh consent where required by law. The effective date at the top of this policy reflects the most recent update. 12. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: Email: support@hakawati.fm Website: www.hakawati.fm We aim to respond to all inquiries within 30 days. By subscribing to Taqat Hob, you acknowledge that you have read and understood this Privacy Policy.